Support

Questions, problems and ideas are all welcome.

Why do I need to sign in?

Your records sync between your devices through your account, so the app needs to know whose they are. Signing in with Apple or Google means there is no password to create or remember. With Sign in with Apple you can hide your email address.

My devices show different data

Each device syncs when the app opens and after changes. Make sure both are signed in to the same account and online, then open Settings and tap Sync Now on each. A device that was offline catches up the next time it syncs.

Can I bring my data from Financisto on Android?

Yes. On Android, make a backup (the .backup file) and copy it to your iPhone or iPad, for example to Files. Then open Settings → Import Backup and pick the file. Importing a backup replaces the account's data, on this device and on the server, so do it before entering anything new. Settings also has CSV Import and QIF Import.

How do I get my data out?

Settings → Export Backup makes a backup file, which Financisto on Android can read too; CSV Export and QIF Export are there as well.

What happens when I sign out?

The app syncs your changes first, then erases its data from that device. Your account and its data stay on the server, and signing in again brings them back.

How do I delete my account?

Settings → Delete Account. It erases your account and all its data from our server and from that device, and cannot be undone. Details are in the Privacy Policy.